FAQs
Welcome to the RM Signature Spaces FAQ page! Here you’ll find answers to some of the most common questions about our products, shipping, and services. If you have a question that isn’t covered here, feel free to reach out to us directly!
1. What types of products do you offer?
We specialize in a wide range of interior design décor, including statement pieces, elegant accents, wall art, lighting, and more. Our collections are designed to suit various styles and help you create your perfect space.
2. How do I place an order?
Placing an order is easy! Browse our collections, add the items you love to your cart, and proceed to checkout. Once your payment is confirmed, you’ll receive a confirmation email with your order details.
3. Do you offer custom or personalized décor?
At this time, we do not offer custom décor. However, we are always expanding our collections and offering unique pieces that suit different tastes and preferences.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods. You can choose your preferred option during checkout for a smooth and secure transaction.
5. Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times vary depending on your location, and these will be calculated at checkout. Please note that customs fees may apply in certain countries.
6. How long will it take to receive my order?
For domestic orders, please allow 30-45 days for processing and delivery. International orders may take longer, depending on the destination. Once your order is shipped, you will receive a tracking number to monitor your delivery.
7. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return most items within 30 days of receiving them for a refund or exchange. Please ensure the item is unused and in its original packaging. Certain custom or final sale items may not be eligible for return.
8. How can I contact customer support?
If you have any questions or need assistance with your order, our customer support team is here to help! You can reach us at [email address] or through our Contact Us page. We strive to respond within 24 hours.
9. Do you offer gift cards?
Yes! We offer digital gift cards in various amounts, perfect for when you’re not sure what to get. They are delivered via email and can be redeemed at checkout.
10. How do I stay updated on new products and special offers?
Sign up for our newsletter to stay in the loop about new arrivals, exclusive promotions, and design inspiration! You can also follow us on social media for the latest updates.
If you have any further questions, don’t hesitate to get in touch with us. Thank you for choosing RM Signature Spaces to transform your home!